After hours and urgent medical centres
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment, you will be triaged by one of our nursing team upon arrival. Triaging is a key part of our service, ensuring that each patient is seen in order of clinical urgency.
Napier Urgent Care
Napier Urgent Care (previously City Medical) is a privately run urgent care and after hours service. It is open 24 hours a day, 7 days a week. The main opening hours are 8am to 8pm. Overnight support from 8pm to 8am is provided by Health New Zealand | Te Whatu Ora.
Hawke's Bay accident and urgent medical care — HealthpointContact
For general enquiries, call 06 834 1815
Postal address:
Napier Health
PO Box 447
Napier
Hawke's Bay 4140
How to get to Napier Health
Napier Health is at:
76 Wellesley Road
Napier South
Napier
Hawke's Bay 4110
Public transport
A bus stop is located outside Napier Health.
You can travel on a goBay bus for free if you are attending a Health NZ appointment at Napier Health. Show your appointment letter or text reminder to the driver. Plan your trip on the goBay website.
Plan your trip — goBayexternal link
Health shuttle
The Hato Hone St John Health Shuttle is a community service that transports people to and from medical and health-related appointments.
The service is run by volunteers. A donation is greatly appreciated to help cover costs.
Waka Ora Health Shuttles — Hato Hone St Johnexternal link
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Other services at Napier Health
Other services run at Napier Health include:
- health resources — including free pamphlets, booklets, posters, DVDs and education kits on a wide range of health topics
- a hydrotherapy pool with pool hoist — temporarily closed, for more information email NHC.HydrotherapyPool@hbdhb.govt.nz
- outpatient clinics — call the Clinical Nurse Coordinator and Registered Nurse on 06 878 8109 extension 4123
- Napier Pharmacy.
Patient and visitor information
Mask wearing remains an important way we can prevent the spread of respiratory illnesses in health and disability care settings. It is still recommended that you wear a face mask when visiting healthcare services. Please respect the healthcare facility or hospital's policy on masks when visiting.
You may be asked to wear a mask in particular situations or locations to help protect those at higher risk.